Emergency account lock features disable all outbound withdrawals instantly upon request. If your account was restricted due to suspicious activity, follow these steps to safely re-verify your identity.
Your 4-Step Security Checklist
Enable 2FA Protection
Secure Your Recovery Phrase
Review Device Permissions
Recognize Phishing Attempts
Set up two-factor authentication using a hardware key or authenticator app for highest-tier protection against unauthorized access.
Store your recovery phrase offline in a safe, private location. Official support staff will never request these details.
Regularly check and revoke permissions for unfamiliar devices or applications connected to your account.
Be vigilant against fake websites or emails. Always verify sender identity and never click suspicious links.
Suspect Unauthorized Access? Report It.
If you believe your account has been compromised or notice suspicious activity, submit a security fraud report immediately.